Privacy policy

This Privacy Policy describes how Apusky (“we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit or make a purchase from https://www.apusky.com (the “Site”), or otherwise interact with our services (collectively, the “Services”).

By using our Site or Services, you agree to the collection and use of information in accordance with this Privacy Policy.

Personal Information We Collect

We collect personal information necessary to operate our store, process orders, provide customer support, and improve our Services. This may include:

Contact Information:
Name, billing address, shipping address, phone number, and email address.

Order Information:
Details related to your purchases, including products ordered, order history, transaction records, and delivery information.

Payment Information:
Payment information is processed securely through third-party payment providers, such as Shopify’s payment services, PayPal, or other supported gateways available at checkout. We do not store your full credit or debit card details on our servers.

Account Information, If Applicable:
Login credentials, saved preferences, order history, and account settings.

Device and Usage Data:
Information such as IP address, browser type, device type, operating system, time zone, pages viewed, referral sources, and interactions with our website through cookies and similar technologies.

Customer Support Information:
Information you provide when contacting us, including your messages, order number, photos, or other details needed to assist with your request.

How We Use Your Information

We use your personal information for the following purposes:

Order Processing:
To process payments, confirm orders, fulfill purchases, arrange shipping, and provide order updates.

Customer Support:
To respond to inquiries, provide assistance, resolve issues, and manage returns, refunds, or exchanges.

Communication:
To send order confirmations, shipping notifications, service-related messages, and important updates about your order or our policies.

Marketing, If You Opt In:
To send promotional emails, offers, or updates only if you have chosen to receive them. You may unsubscribe from marketing communications at any time.

Security and Fraud Prevention:
To detect, investigate, and prevent fraudulent transactions, unauthorized activity, security incidents, or misuse of our Services.

Website Improvement:
To understand how customers use our Site, improve functionality, personalize the shopping experience, and evaluate the performance of our Services.

Legal Compliance:
To comply with applicable laws, regulations, tax obligations, accounting requirements, legal processes, or enforceable governmental requests.

Sharing of Personal Information

We do not sell your personal information for money. We may share your personal information with trusted third parties only as necessary to operate our business and provide our Services, including:

Shopify:
Our e-commerce platform provider that helps us operate our online store.

Payment Providers:
Third-party payment processors, such as PayPal or other secure payment gateways available at checkout.

Shipping, Logistics, and Fulfillment Partners:
Service providers that help us process, ship, track, and deliver your orders.

Customer Support and Technology Providers:
Service providers that help us operate our website, communicate with customers, prevent fraud, analyze website performance, or provide support services.

Marketing and Analytics Partners:
Only where permitted by law and based on your consent or preferences, we may use tools that help us measure website performance, improve advertising, or understand customer interactions.

Legal Authorities:
We may disclose information when required to comply with applicable laws, regulations, legal processes, or governmental requests, or to protect our rights, property, customers, and business operations.

Cookies and Tracking Technologies

We use cookies and similar technologies to help operate our Site, improve performance, analyze usage, and enhance your browsing experience.

Cookies may include:

Necessary Cookies:
Required for website functionality, shopping cart features, checkout, account access, security, and fraud prevention.

Analytics Cookies:
Help us understand how visitors use our Site so we can improve performance and customer experience.

Marketing or Advertising Cookies:
May be used to measure the effectiveness of marketing campaigns and provide more relevant content or advertising, where permitted by law.

You can control or disable cookies through your browser settings. Please note that disabling certain cookies may affect website functionality, including cart and checkout features.

For more information about how Shopify uses cookies, you may refer to Shopify’s official cookie documentation.

Do Not Sell or Share My Personal Information

We do not sell your personal information for money.

Depending on your location, you may have the right to opt out of certain types of personal information sharing, including sharing for targeted advertising or cross-context behavioral advertising.

To submit a “Do Not Sell or Share My Personal Information” request, please contact us at:

Email: hello@apusky.com

Please include “Do Not Sell or Share My Personal Information” in the subject line of your request so we can review and process it properly.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including the right to:

Request access to the personal information we hold about you.

Request correction of inaccurate or incomplete personal information.

Request deletion of your personal information, subject to legal or operational requirements.

Withdraw consent for marketing communications at any time.

Opt out of certain data sharing or targeted advertising practices, where applicable.

Request information about how your personal information is collected, used, or disclosed.

To exercise your rights, please contact us at hello@apusky.com. We may need to verify your identity before processing your request.

Marketing Communications

If you subscribe to our marketing emails, we may send you promotional messages, product updates, or special offers.

You can unsubscribe from marketing emails at any time by using the unsubscribe link included in our emails or by contacting us at hello@apusky.com.

Even if you unsubscribe from marketing messages, we may still send you service-related communications, such as order confirmations, shipping updates, account notices, or policy updates.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including order processing, customer support, legal compliance, accounting, tax, fraud prevention, and reporting obligations.

When personal information is no longer needed, we will take reasonable steps to delete, anonymize, or securely retain it as required by applicable law.

Data Security

We take reasonable administrative, technical, and physical measures to help protect your personal information from unauthorized access, loss, misuse, alteration, or disclosure.

Our Site uses Secure Sockets Layer (SSL) encryption to help protect sensitive information during transmission. We also work with secure third-party service providers to process payments and operate our store.

However, no method of online transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

Children’s Privacy

Our Services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16.

If you believe that a child has provided us with personal information, please contact us at hello@apusky.com so we can take appropriate action.

International Data Transfers

Your personal information may be processed, stored, or transferred in countries outside your country of residence, including the United States or other countries where our service providers operate.

By using our Site or Services, you acknowledge that your information may be transferred to and processed in locations that may have data protection laws different from those in your jurisdiction.

Third-Party Links

Our Site may contain links to third-party websites, services, or payment platforms. We are not responsible for the privacy practices, content, or policies of third-party websites.

We encourage you to review the privacy policies of any third-party websites or services you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business operations, legal requirements, or data practices.

Any updates will be posted on this page with a revised “Last Updated” date. Your continued use of our Site after any changes means you accept the updated Privacy Policy.

Contact Information

If you have any questions about this Privacy Policy or how your personal information is handled, please contact us:

Business Name: Apusky

Website: https://www.apusky.com

Email: hello@apusky.com

Phone: +1 253-234-9130

Address: 1016 Twilight Dr, Morris, IL 60450, United States

Support Hours:
Monday – Friday: 9:00 AM – 6:00 PM Central Time (CT)

Saturday & Sunday: Closed